I am remiss in not telling the rest of the story, so to speak.
The pump specialist showed up as promised, and basically said "I don't think it's the pump, or power line, let's try something". Of course, at this point, Elaine and I were both saying "Let's get this fixed. Our time without water is long enough enough"
The service tech went over to the truck and came back with a controller panel for the system, plugged it in, turned on the power, and low and behold we heard the really great sound of running water!
The total cost was $120 for the controller and $400 for the call out from Edmonton (2 hours away). This guy was fantastic, helpful and knowledgeable. It puts faith back into the field!
He also recommended changing out the pump in the near future, as 14 years is a long time in our hard water service.
Some good news, and some bad! Right now we are thankful for the fix and will look at the pump change-out in 2012.
Go to the link below to see the cause of the frustration.
I hate to post without a picture, so here it is. Brooklyn is about to get moved off by Alpine, as nobody (except me) gets that close to her pile!